Adaptive Charging at OTA Technical Conference

VP of Sales Eric Hedlund exhibited and spoke at the Oklahoma Telephone Association Technical Conference this week in Tulsa, OK. OTA does a great job of engaging their members on a consistent basis with frequent updates of product innovation and industry news. Servato will also be attending the MATSS show in October through our membership with the Oklahoma association.

Mr. Hedlund presented on Adaptive Charging, the technology advancement that is now fundamental to our ability to double battery life. He spoke in detail on how this approach has not only saved carriers money across the country but also serves as the gateway to unlocking data insights that you can not get unless your rest your batteries. It was a great opportunity for customers and new attendees to also learn more about how to prevent network outages and ensure network reliability, especially after the bout of thunderstorms the area has received in recent years. If you want to learn more about how our approach works, feel free to download our eBook today.

 Download the eBook


Key Takeaways from a Seminar on Data Productivity

At ISE Expo in Denver last Thursday, Servato's very own Chris Mangum spoke with a room of people on how data empowers carriers to become more actionable, particularly technicians. Later that day Tech Talk panelist, Ken Paker of TDS, spoke about a similar topic that highlighted how internal processes and teams can be made more efficient. More intelligent decisions for network reliability are becoming ubiquitous as data accumulation has made the most niche problems now more efficient.


Servato Introduces the SPS-R™: The First Unified Rectifier and Battery Management Solution

NEW ORLEANS and DENVER – August 14, 2018 – Servato Corp., a leading provider of energy management solutions, announced here today at ISE EXPO the latest solution in its Smart Power System solutions suite that offers the latest in remote battery management.  The SPS-Rtm is the first of its kind unified rectifier power and battery manage solution. It integrates the functionality of Servato’s industry leading SPS-248 battery management system with GE’s Rectifier Modules.

Servato is taking remote power management to the next level to offer the combined value of battery management systems with a highly power efficient rectifier solution from GE.  The SPS-R is the most economical way for fixed and wireless carriers to buy the rectifier they need with remote battery management as added value. Servato believes this solution will allow customers to more easily and economically upgrade backup power management infrastructure that is continuing to decay as it is neglected and not improved.

“We believe this is the next evolution in smart rectifiers,” said Chris Mangum, CEO of Servato.  “Our battery management solutions have always been IoT-enabled, giving carriers the ability to monitor and maintain systems remotely to save on costly manual intervention.  Now, we are doing it for both back-up power, battery management, and rectifier solutions. This is the future now and demonstrates how two important components of a carriers’ power infrastructure have been combined to offer unprecedented value.”

According to Mangum, the feedback from early customer testing is that this next generation smart rectifier will quicken adoption of power management and maintenance because it is built into the rectifier that is necessary for system power. It becomes an easy decision for operators as they replace rectifiers.

“Companies trialing the SPS-R are telling us that this makes the decision to upgrade to remote power management easier because it is built into the rectifier shelf which they have to replace every 5-7 years” he said. “We feel this will accelerate adoption and greater acceptance in the market.”

There are three elements to the SPS-R solution:

  • SPS-248 functionality – Introduced in late 2017 as an upgrade to Servato’s SPS-148, the SPS-248 provides battery management, testing, and data.  It eliminates the need for time-consuming and inaccurate manual testing and provides real-time data from sites, including temperature data and other environmental risk factors.  It goes beyond simple tests – automatically conduct load tests and gather more accurate off-charge data. With its adaptive charging methodology, it doubles the life of the batteries.  And, it allows customers to manage resources effectively during outages.
  • Active Battery Management Software – Easy to use Actiview® dashboard simplifies battery issues for technicians so they can remotely diagnose and correct issues without sending a technician onsite. Predictive analytics based on over 90 million hours of batter data help predict battery failure 30-60 days in advance before causing network outage or ruins other batteries in a string. Actiview can be seamlessly integrated into a NOC.
  • GE Rectifiers – Best in class 1200/2000-watt GE OEM power supply modules with the SPS-R seamlessly integrated within the rectifier for ease of use. All 10 GMT fuses, breakers, power modules, and SPS module are located on the front panel for easy accessibility.

According to Mangum, the SPS-R is being showcased at ISE EXPO with demonstrations for potential customers at the Servato booth number 619.  The system will be generally available on 1/1/2019.

“This is clearly a huge step in the evolution of improving the way we manage, monitor and maintain backup solutions which are so critical to our telecommunications infrastructure,” he said.  “This simple solution will have a big impact on improving our overall infrastructure and ensuring landline and wireless connectivity when outages due to catastrophic events occur.”

About Servato

Headquartered in New Orleans, La., Servato is a leading provider of active battery management solutions to telecom, power, transportation, and solar companies. Servato’s solutions allow leading companies and infrastructure operators to reduce CapEx and OpEx by extending battery life, reducing maintenance costs and streamlining operations. Utilizing highly accurate data, proprietary algorithms, adaptive charging and cloud-based visualization software, Servato provides unprecedented insight and control over distributed DC power assets in industrial settings. To learn more, please visit:


Media Contacts: Servato Corp.

Brandon Davenport

Business Development Manager

615.478.9779 or


Pitzer Relations

Rand Pitzer

630.210.1631 or


Valley Telephone Hardens Network

WILLCOX, AZ and NEW ORLEANS, LA – August 6th, 2018 – Servato, leading provider of active battery management solutions to telecom, power, transportation, and solar companies, announced today that Valley Telephone of Willcox, AZ will be joining other service providers currently deploying Servato’s battery management systems across the country.


Over the course of the coming year, Valley will retrofit existing sites and add new sites with Servato’s patented service assurance technologies enabling Valley Telephone to deliver uninterrupted services to their customers. Servato plans to expand its management & monitoring services to include other key site infrastructure components. Valley’s investment in the network using Servato’s technology will serve as the foundation for an even more reliable network especially during power outages in Arizona and New Mexico where distance to and between sites can delay restoration of service.


Valley Telephone Cooperative was founded in 1962 after the underserved population of rural southeastern Arizona and southeastern New Mexico banded together to create a new service offering. The remaining century brought new opportunities for Valley to serve the people in surrounding regions by initially offering landline voice services and now additionally providing enhanced High-Speed Internet and business services. Now fifty-six years after establishment, Valley continues to impress its communities by ensuring reliability for over 7,000 rural customers.


Today, twenty rural communities have connectivity through Valley Telephone Cooperative. These small communities now have similar opportunities to those in urbanized areas because of the commitment to serve a customer despite the rural landscape. Valley’s sprawling network is a challenge to maintain; however, their forward-thinking investment in Servato’s data platform streamlines it all.


“As a customer myself, I’m looking forward to the improved reliability that Servato products are bringing to our infrastructure. And as an employee I’m proud of how we look to the future to constantly improve and upgrade the services we provide our customers.” Heath Bowen – Network Manager.


Network Operators can have confidence with Servato installed. The backup batteries will provide expected backup power when required, especially during unpredictable, inclement weather. Streamlining recovery efforts, doubling battery life, remotely managing and monitoring battery health, and predicting rectifier and battery failures has empowered providers across the country to provide enhanced reliable services to their customers. The majority of the remote carriers have been commissioned into service already with anticipation of the remainder of the project being complete by 2019.


About Valley Telephone Cooperative

Valley Telephone Cooperative serves communities in southern Arizona and New Mexico, providing phone and internet services. The company has stayed true to their core principles of service, community, and innovation for over 50 years. Learn more at to see how local businesses and residents utilize Valley services.


About Servato

Headquartered in New Orleans, La., Servato is a leading provider of active battery management solutions to telecom, power, transportation, and solar companies. Servato’s solutions allow leading companies and infrastructure operators to reduce CapEx and OpEx by extending battery life, reducing maintenance costs and streamlining operations. To learn more, please visit:



Media Contacts:                            

Servato Corp.

Brandon Davenport

Business Development Analyst

615-478-9779 or


Pitzer Relations

Rand Pitzer

630-210-1631 or



Recent Shows

The Servato Sales team has been all over the country meeting with customers this past month, and a big part of that travel is showcasing our products at conferences.

We have gone from Branson, MO  Franklin, TN ⇒ Lake Lanier, GA ⇒ Charleston, SC

and are proud to have been able to support the following associations through exhibition and sponsorship:

The highlight of this month must have been CEO, Chris Mangum, giving a talk on How Everyone Plays a Part in Backup Power. If you want more information on that discussion, you can contact for more information.

ROI Explained


Canadian CommTech West Show

VP of Sales Eric Hedlund attended the CommTech West Show this week in Calgary, AB. The CommTech series hosts the premier telecom events in Canada, and we're glad we had the opportunity to be at both East and West this year.

Eric Hedlund presented again at the show on Disaster Recovery & the Importance of Backup Battery Power. It was a great opportunity for new and old attendees to learn more about how to prevent network outages and ensure network reliability. If you want to learn more about other disaster scenarios especially prior to hurricane season, click below.

 Disaster Recovery


Power Product Services Engineers Smarter DC Power Plants

AURORA, Colo. & NEW ORLEANS--()--Power Product Services (“PPS”) serves customers from Phoenix to North Dakota, encompassing a large portion of America’s rural landscape. In this environment, “Always on” can be a tough standard to maintain. This is why PPS has chosen to design smarter power systems that incorporate remote management, predictive analytics, and overall quality. Since 1991, the PPS brand has represented a holistic approach to power system design and continuous innovation. PPS’ arsenal now includes Servato’s ability to expand battery life and streamline maintenance.

PPS serves customers with a variety of nodes, backup power requirements, and communication needs. One constant among their rural customers, however, is long expanses of network requiring significant windshield time to monitor and maintain. “We recognized a burning need for our customers to have greater insight into their widely distributed power assets, and our relationship with Servato has fulfilled that. Predictive analytics and adaptive charging of the batteries now allows our customers to know when a battery will fail 90-120 days before it does. And that’s on top of the battery life extension benefits.” – Kevin Patrick, National Sales Manager

Power Product Services will design and implement hundreds of original DC power plants this year with Servato hardware sending battery and site data into the cloud. Retrofits will also be executed where customer battery testing can now be replaced with Servato’s real-time analytics. The PPS and Servato partnership is poised to bring a committed team of power experts that are always available to help from routine maintenance to outage scenarios.

About Power Product Services

PPS is a major service provider of DC Power, Tower Installation, CAT 5/6, Fiber Optic installation, testing and service. Whether your needs are in Phoenix metro or rural North Dakota, we provide dependable and reliable service. Contact one of our qualified sales personnel for details on our certified IEEE preventative maintenance plans, a quotation or a free DC power evaluation.

Learn more at

About Servato

Headquartered in New Orleans, La., Servato is a leading provider of active battery management solutions to telecom, power, transportation, and solar companies. Servato’s solutions allow leading companies and infrastructure operators to reduce CapEx and OpEx by extending battery life, reducing maintenance costs and streamlining operations. To learn more, please visit:



UTC Exhibiting with Solara Technical Sales

VP of Sales, Eric Hedlund, will be headed to Palm Springs on Monday to join Solara in booth #213. The Utilities Technology Council hosts this premier event for anyone looking to learn about the latest technology, policy changes, and numerous other workshops.

Servato's partner at this show, Solara, is an industry expert in defining power and backup battery systems for utility providers. Come by the booth during the show to learn more about how Servato can fit into that design!


The Frontier Conference: Telecom and Power

New Orleans, LA                                                                                                                                       1:30  on  4/13/2018


White House Infrastructure Proposal

Like many other people, I have been thinking a lot about the White House’s proposal over a month ago for federal infrastructure spending. $200 billion over the course of the upcoming decade to ostensibly spur an additional $1.5 trillion from local, state, and private investment. I do not intend to sound skeptical, but rather curious, and in particular, about the Rural Infrastructure section (Part I, Section II). After all, it is a highly publicized figure that needs a little more unpacking.

I want to try and predict how much potential impact this stimulus could really have on sparsely populated corridors of our country. Being on the business development team for Servato, the battery management data platform, I wanted to understand how our rural customers will be impacted. Throughout this document, I run best-fit regressions and time-series models to get rounded figures for comparison. There are several moving parts of the document that I will simultaneously highlight as I dive into the analytics, so bear with me.

TLDR: Infrastructure spending will easily outpace the goals set in place by the proposal. The overall market will expect a $1.73 trillion private investment with the rurally-defined population experiencing $1.12 trillion of that investment over the course of the next 10 years.

What is the Plan?

First of all, $50 billion of the $200 billion is allocated towards rural infrastructure programming. Eighty percent, or $40 billion of this subset is designed to go straight into state government budgets during the next decade via block grants. Each entity will then use a to-be-announced “rural formula” capital function to allocate funds. These functions’ input rural lane miles alongside policy objectives to determine where to place funds. The remaining $10 billion will then fall on the shoulders of merit, allowing stronger performing states to apply for additional funding.

The next element to address is distribution. Populations of less than 50,000 people serve as the first filter in determining what municipalities are eligible for application. Figure 2 shows that there are, maybe unsurprisingly, a large share of cities that qualify to put forth a project proposal to their respective state overseer. For the purpose of this analysis, I will assume that every potential benefactor, 39,619 cities, has the same level of interest in pursuing capital (see Figure 1). An important side note to make: each state government also has a minimum and maximum allocation, so no one state can receive all or none of the money.

Figure 1: Data provided by the United States Census Bureau,  Source

Based off of this distribution, Figure 2 shows an apparent advantage that certain states should have over others. For example, all of Wyoming falls in the rural category; whereas, half of Massachusetts does not.

Figure 2: Data provided by the United States Census Bureau,  Source

Lastly, the models that unpack how I get to these figures are not dependent on past federal stimuli and the proposed amount. There is simply too much variability in relating promised contribution, actual contribution, and actual investment to drum up any correlations. With that, I specifically use historical data in the industries’ private investment, average expenditure per citizen, and the rural portion of my predicted overall private investment.

The Past: Best Fit

There are five listed categories of rural infrastructure eligible to be upgraded in the White House’s outline including: Transportation, Broadband, Water and Waste, Power and Electric, and Water Resources. These categories encompass a breadth of projects that could range from airport construction to flood risk management (e.g. levee system) to cell towers.

Let’s take an in-depth look at the historical private investment of each, along with the best-fit regression of each total, to better understand the size of these industries during the 20th century and beyond. Where appropriate I segmented the data to show where money goes. The available data cited in each figure runs from 1901–2016 and represents the entire United States. Ultimately, we want to look at the impact of new federal funding on ruralinfrastructure, so we must look at this data with some expectations of variation.

Investment in the transportation industry reached $14 billion at its peak in 2015. Figure 3 shows how Track Replacement, the equivalent of Rail Upgrades and Maintenance, has driven this growth ever since its inevitable collapse in the 1970s, only to be saved by the Staggers Rail Act of 1980.

Figure 3: Data provided by the Bureau of Economic Analysis,   Source

Investment in the communication industry peaked at $27 billion in 2006. Figure 4 shows the sharp 5-year drop after the Great Recession when investment bottomed at $16 billion. More connected devices and higher bandwidths will likely fix this curve back upwards through future fiber builds and technology investments to support these latent-focused networks.

Figure 4: Data provided by the Bureau of Economic Analysis,   Source

Investment in the power/electric industry reached an astonishing $252 billion in 2013. Figure 5 shows how, similar to the transportation industry, a single industry segment can drive growth and contraction — in this case, petroleum and natural gas. Important to note, this segment was also adversely affected in 2008.

Figure 5: Data provided by the Bureau of Economic Analysis,   Source

Investment in the Waste and Water industry reached its peak in 1991 at $1.8 billion and has greatly fluctuated over the course of the past 40 years. This drop-off follows the large investments that supplied urban water projects such as the New York City Water Tunnel to allow for cleaner drinking water and sanitation. Unlike the other industries, there is no apparent trend that can be derived from Figure 6.

Figure 6: Data provided by the Bureau of Economic Analysis,   Source

Investment in the Water Supply industry also reached its peak in 1991 along with the Waste and Water industry at $1.7 billion, which makes sense. With this, we now at least have an asset segment with comparable fluctuations as you see in Figure 7.

Figure 7: Data provided by the Bureau of Economic Analysis,   Source

These visualizations drive home several key points. We had relatively no private investment before every category began to pick up steam in the late 50s and early 60s. Transcontinental communications, Eisenhower’s Interstate System, and distributed energy all fueled the rise of a powerful national economy. Local and regional economies bursted onto the scene as well as to fulfill the impending contract work for this infrastructure. Reverberating economic effects followed soon after creating suburban retail and restaurants jobs that laid the bedrock for today’s middle class. It is also easy to piece out economic fluctuations such as the Dot-com bubble or Great Recession signifying that these historical moments’ impact continues much further beyond doomed internet startups or failing investment banks.

What Does This Mean?

With that, we now at least have a general understanding of what past private investment has been for these infrastructure categories. These figures do not include federal contributions and are not earmarked for a particular purpose giving a clear picture of distinct private investment. In order to predict what final spending will be during the next decade, a share of expenditure needs to be calculated between the five. Why so? Because entities will be competing for dollars, thus, the visual in Figure 8.

I think you should remind readers here that the gov money is not earmarked for any purpose but that it can go to any category at the states’ discretion.

Figure 8: Data provided by the Bureau of Economic Analysis,   Source

Dig down into these numbers by looking at Table 1.

Table 1: All $ displayed in Billions

The steady decline of transportation and incline of power over the course of the 20th century are reflections of consumerism. Roadways, airports, and railways are even more so fixed assets than Power and Electric because the pervasive infrastructure is shareable to many more people, thus garnering more individual utility than say the last 100 feet of copper that is only powering your home. Take for example I-75 that runs the height of the country from Miami to the Canadian border. It required massive investment from its inception in the early 1960s, but departments of transportation have been merely maintaining it since the final leg of it was completed in 1992.

On the other hand, the housing market of Nashville has demanded the attention of electrical system installations to keep up with the burgeoning populous. One hundred people move in every day on average holding constant for births and deaths. The spillover into surrounding suburbs accounts for almost another one hundred people moving in per day as well. Effectively, the residential and commercial real estate being built is almost tailored for this influx and thus effecting a smaller portion of our population.

Waste & Water and Water Supply are almost a perfect fit, so it is hard to make out the former in Figure 8; regardless, it is a small share of the sample, so we are not drawing any major conclusions from its percent share. What about Communication? It seems to be difficult to visually pin down a long-term trend for its share of this market. Let’s continue on to find the answers.

The Past: Time Series

In order to best determine how to predict the next 10 years, polynomic equations are pretty good models for forecasting. However, there is a lot of fluctuation that occurs for the model to recognize that the order is actually larger in each infrastructure segment. And of course, this is a univariate analysis because time is not necessarily a good indicator of investment. So, I also took the moving average of each total. This way, I was able to use a simple linear regression to obtain coefficients for the slope and intercept, and effectively, have a trend that I can control for 10 years into the future instead of a somewhat arbitrary forecast.

This lead to time-series models. There was no apparent seasonality or irregularity that could be held constant from the data, so I am not displaying any additive or multiplicative modeling. Given the low levels of investment in the first half of the 20th century, you could probably imagine that a model predicated on the entire century would be highly inaccurate. I decided to switch the time period to now reflect the rise of the national infrastructure economy by starting with 1953.

Figure 9: Data provided by the Bureau of Economic Analysis,   Source
Figure 10: Data provided by the Bureau of Economic Analysis,   Source
Figure 11: Data provided by the Bureau of Economic Analysis,   Source
Figure 12: Data provided by the Bureau of Economic Analysis,   Source
Figure 13: Data provided by the Bureau of Economic Analysis,   Source

What Does This Mean as Well?

As previously mentioned, this predictive model starts in 1953 instead of 1901. This is by no means a perfect model, and more accurate models would call for multitudinous linear regressions; however, we are only trying to deliver a ballpark figure. Visually, this subsection of data makes sense considering the accelerated growth of the ‘Actual’ data in each segment around that time. 1953 is also the year that Dwight Eisenhower took office and three years later implemented the Federal Aid Highway Act of 1956 to help catalyze the Interstate Highway System. Again, not a bivariate analysis but recognizing this point in history is important for positioning this visualization. Other infrastructure categories effectively exploded because the developing transportation backbone made way for residential and commercial real estate alongside the highways that snake throughout the United States. These buildings then all call for elements of the other four infrastructure categories, allowing for growth in every segment.

Dig down into these numbers by looking at Table 2.

Table 2: All $ displayed in Billions

The model shows that there will be an overall decline in investment with an increase in Communication, Waste and Water, and Water Supply. An increase in focus on broadband extension projects from telecommunication and utility providers gives grounding to the Communication piece. The latter two may be a function of maintenance projects needing to be instigated to support the spike that occurred in the 80s and early 90s. A recent article by The Washington Post paints a daunting picture to how this could come in the form of unhealthy levee competition along the Mississippi River. Climate change also is a large factor specifically around the Gulf South, read more here from Brett Anderson on how Louisiana swamps and marshes and the Mississippi River have been impacted. Whatever the case may be, let’s move onto the rural segmentation and White House Proposal piece.

Investment in You

At first glance, these figures look disappointing. But, we are not done yet! Let’s now apportion infrastructure spend back to only our rural target (remember we have been looking at data for the entire country) and then loop in assumptions based off the White House proposal.

We learned from Figure 2 that there are a small quantity of cities with populations above 100,000. We know from the National Association of State Budget Officers, that states with one of the largest 100 cities spent only $2,605 per citizen in 2015. That is 49% of those states’ averages of $5,237, a small fraction. Infrastructure, for city and state budgets, is the most influential for expenditure per capita which creates a good indicator for our final prediction, whether that is negative or positive.

We also know that rural populations traditionally made up about 20% of America today or 64.9 million people. I have a take here on how that percentage will increase from the influx of new technologies and adoption of slightly-aged ones, but we will hold percent change constant for simplicity. However, the Proposal’s definition of rural populations (< 50,000) actually sky-rockets this figure to 47.9%. The aforementioned large cities that commit about half as many funds per citizen make up 9.1%. With that, we now have equations to determine how much of private infrastructure investment goes to “rural” populations.

· Rural Investment:


· Urban Investment:


· Proposal Projections:


The rural allocation for 2016 is an impressive $86.9 billion largely due to the redefinition of this demographic and partially my assumptions. If we linearly and proportionally scale this out to our 2028 Forecast 2, we end up with the following Investment schedule in Table 3 compared to the advertised $71.85 billion that this Infrastructure plan is insinuating will be invested into rural populations. Overall, these numbers are a product of an estimated $1.73 trillion investment throughout the 10 years in the entire infrastructure plan.

Table 3: All $ displayed in Billions

There are several assumptions made in this analysis to get to these numbers; however, I believe the bigger takeaways are unaffected. The proposal is extremely conservative. Not only from the rural perspective, but our original data of $189.9 billion for the entire country in 2016 versus an average of $150 billion, gives the impression that we will easily reach these goals, barring any significant policy changes.

Well, there actually has been one included with the Proposal. The 50:50 ratio used in the past for federal contribution is now dialed down to 20:80. This could be problematic for larger projects but will allow for larger engagement in smaller, maintenance-focused ones. Some city mayors have vehemently disagreed with the new ratio and are genuinely concerned with how their municipalities will push projects forward. Regardless of your fiscal policy preferences, the proposal is not gaudy. The bigger questions quickly become:

· Does the rural population get the same attention that urban areas are given?

It should base off the data supporting the infrastructure : citizen expenditure.

· Does the new federal contribution ratio spur numerous projects that blow these figures out of the water? Or does it cause many state, local, and private entities to get cold feet?

This remains to be determined of course.

· What does the rural formula capital function end up looking like?

This could be a political modality as imbedded in systems such as gerrymandering for all we know.


If you have any feedback about this model or thought-process, do not hesitate to reach me at



Battery Management Blog

Backup Batteries are almost always out of site and out of mind. Most engineers and managers try to spend as little time as possible working on them in order to spend more time delivering better service. But when battery issues are a problem, frustration ensues. 


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